| |  | | | |  | | Gent Cav, president/CTO of FiberCast and G4 Communications, both of Manchester, is eager to develop a larger customer base in northern Coös.
Photo by Edith Tucker. (click for larger version) |
January 02, 2013 WEST STEWARTSTOWN — Gary Cav, president/CTO of FiberCast (www.FiberCast.net) of Manchester, is building an on-slab data and customer service center that will be about 100- by 40-feet in size on a recently cleared five-acre parcel that the company recently purchased from Coös County. It is located on the east side of Route 3, just south of the entrance to the county complex.
Customer service for FiberCast's high-speed Internet, telephone and cable offerings will be available on site as well as by e-mail and phone.
FiberCast will employ three people, Cav explained.
The entrepreneur, who was introduced earlier to this reporter in December by DRED employee Carol Miller of Gorham at the Division of Economic Development's 17th annual meeting in Laconia, said he had purchased White Mountain Cablevision of N. J. that had been part of the PC One Company in Dec. 2011.
Cav recalled that Colebrook's then-town manager Donna Caron had called him at his very main very well-known enterprise — G4 Communications of Manchester — to let him know that a bare-bones local customer base of about 300 households in Colebrook, Pittsburg, West Stewartstown, plus a portion of Columbia, plus Beecher Falls, Canaan, and Lemington was being abandoned.
He tracked down someone from whom to negotiate to buy the company after leaving multiple messages on a company answering machine that apparently was rarely checked.
Previously he had purchased a similar set-up in Stratford, Cav said.
Improved service along with a more locally customized cable package of local channels has enlarged his base to 450 customers. Cav said he carries both PBS stations in Vermont and New Hampshire, plus Canadian channels — one in English and four in French. He anticipates that this number will grow as those who jumped to dish satellite systems reach the end of their contracts not only he believes that FiberCast has better offerings but also because it offers better financial terms.
Cav concluded, "We're trying to get the word out."
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